Frequently Asked Questions
I purchased a license. Where is the download link?
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address
book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address
book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
I purchased a license and the music still has the PremiumBeat voiceover on it!
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
I paid for a license but there is an extra fee of $.75 or $.90 on my credit card statement.
Why?
Why?
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
I received a notice from YouTube that the music I licensed from PremiumBeat belongs
to a third party. What do I do?
to a third party. What do I do?
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
How soon do I receive the music I license from PremiumBeat?
As soon as your transaction is processed, you are immediately transferred to your download page. Additionally, a receipt containing a download link is automatically sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your ‘Junk’ or ‘Spam’ folder – it may have landed there. If you are a PremiumBeat member, you can also retrieve the download from your account.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.
To make sure you receive our emails in the future, add mr.jazman@example.com to your address book.
Most people receive our email within a few minutes. If you have not received a message with a download link within 20 minutes of your purchase, please contact us. We will rectify the situation as quickly as possible.