Shipping Information

Once your order has been placed, you’ll first receive an order confirmation email. A shipment notification email with tracking information will follow. You can also check the status of your order by logging into your account.If your order shipped via UPS, you can also enroll in UPS My Choice by going to ups.com/mychoice. This free service will proactively send you delivery alerts updating you on the day and time of your delivery.

Please note that it’s currently not possible to change your shipping address and change or cancel an order once you placed it. To check the delivery status of your order, click on “Track My Order” in your shipment notification email.

Next-day delivery: $30 without signature confirmation or $35 with signature confirmation.

Plus, you can reroute your orders to another location, leave instructions for the driver or schedule a redelivery, giving you additional control over your deliveries.Trying to find your delivered package? Sorry! This happens sometimes. Please check your front porch, side door, back porch, garage area, bushes, and mailbox to make sure it’s not hiding or jammed. Also ask your neighbors if they may have received it for you. If your package still hasn’t turned up please contact us.

More information on complimentary shipping:

There are a variety of tactics and channels you can use to get the word out about your free shipping offering.
Did it ultimately result in a greater total order volume?
Did customers spend more money per order on average?
Did the free shipping promotion ultimately lead to more returns?
Did you get new customers from the free shipping promotion or mainly repeat customers?

Return policy:

Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.