Warranty

In the unlikely event that there is something wrong with your article, make use of your warranty.
In case of prepayment, you transfer money to the details of the enterprise, and not to the card of a private person. The invoice also contains the details of the official company with the relevant registration documents. The invoice issued on the order after payment is fully valid regardless of the payment forms.
Our online store works exclusively with official suppliers of the brands indicated on the website. This means that the entire range of our store is original, and its quality is guaranteed by manufacturers.
  • 2 years on our 14 carat gold jewellery
  • 1 year on our bags
  • 1 year on our wallets
  • 3 months on our accessories
However, the warranty does not apply to:
  • Breakage (unless it is a demonstrable manufacturing defect)
  • Damage due to improper use of the buyer
  • Damage due to a modification or repair by a third party
  • Damage from water and / or fire
  • Damage from normal wear and tear, such as scratches
  • Discoloration due to high acidity of the skin
  • Discoloration from the use of water, perfume, soap, lotion or hairspray
  • Discoloration due to cleaning with chemical means
  • Loss of back of earrings